We are FMX!
FMX (M) Sdn Bhd was formed in May 2009 as an Express Delivery service provider for both Domestic and International markets.
With a network throughout the Peninsular and East Malaysia, that are supported by own and partner’s offices, FMX is offering next day delivery services to all the major towns within Malaysia and 2 to 3 days Express Delivery services to outskirts and rural areas.
FMX’s ability to distinguish itself in the market by working closely in collaboration with customers to customize solutions from Design and Consulting, Transportation (Air, Sea, Multimodal and Road), Freight Forwarding, Express Delivery services, Value Added services, Brokerage services, 3PL services (Express Link Solutions) to Integrated Information Management.
As an Integrated Logistic Supply Chain solution provider, customers will enjoy simplified and one-stop solutions for its logistics requirements.
Your innovative global supply chain solutions & network partner represented by passionate people working towards a better tomorrow in partnership with our clients, associates, shareholders, society and environment.
Our mission is to exceed customers’ expectations through the most extensive and efficient use of network and technology with best in class operations and customer service to attain speed and reliability of services.
- Deliver Environmentally Responsible Client Services
- Provide Employees with an Attractive Working Environment
- Be an Active Community Partner
- Maintain High Ethical Standards
- Drive Continuous Improvement
- Freight Security
- Air & Ocean Cargo Insurance
- Our highly efficient customs brokerage
- Clearance and compliance service
- We ensure complete security
Frequently Asked Questions
You are required to attach a set of packing list and invoice onto the parcel together with shipping label.
The Express and Airfreight rates proposed are based on actual weight of the goods or its volumetric weight, whichever is the higher. The calculation for volumetric weight is according to the following formula.
1. International Express service(s) :
Volumetric weight (kg) = Length (cm) x Width (cm) x Height (cm) / 5000
2. Domestic Express, Domestic Airfreight and/or International Airfreight service(s) :
Volumetric weight (kg) = Length (cm) x Width (cm) x Height (cm) / 6000
Different services will have difference timeline. You may refer to our FMX Services page for more details on respective service and timeline.
Unfortunately you are not allowed to make changes once it is tendered to FMX as the shipment may in transit on its way to receiver.
You may track your parcel using our track shipment page by key in FMX tracking number or customer’s reference number. Tracking method via Web Services (API) is also available upon request.
There will additional surcharge for example reverse pick-up or outskirts area. For more information, please contact our sales personnel at firstname.lastname@example.org
FMX’s limited liability to any loss(es) or damage(s) is MYR200.00 or the value of the goods, whichever is lower. FMX’s liability is strictly limited to direct loss or damage only and not for any consequential and/or indirect loss(es).
Any claim(s) by the Customer for loss(es) or damage(s) shall be filed in writing within seven (7) working days from the date the loss(es) or damage(s) was discovered, failing which, it is deemed that the Customer will not proceed with the filing and FMX shall not be held liable whatsoever. For damage claim, the content and original packaging shall be made available to FMX within fourteen (14) days from the date of written notification in order for FMX to evaluate the damage.