Memo on Covid-19
Dear Valued Customers,
RE: FMX SERVICE DURING COVID-19 MOVEMENT CONTROL ORDER
As confirmed by MCMC, FMX services is categorized under the Postal Services Act hence FMX will be operating as per normal during the National Restriction Order period as announce by the Prime Ministers at the Special Announcement on COVID 19.
FMX is taking this situation seriously and actions has been taken across to all employees especially our drivers to maintain theirs and our customers safety:
1. Face masks and hand sanitizers provided to all drivers.
2. Daily temperature check for employees who report to work.
3. Imposing restrictions of visitors into FMX facilities.
4. BCP plan has been activated e.g. segregation of workstation and sites between management, operations and administrative team.
FMX is in full force to ensure business continuity and committed to work closely with our valued customers to ensure services and health safety will be taken care of during this imperative situation.
Please contact our FMX Sales or FMX Customer Service if you require more information on the pick-up and delivery.
Please send an email to firstname.lastname@example.org / email@example.com or contact Customer Experience Hotline: 1 700 818 FMX (1 700 818 369)
We thank you for your continuous support and we are looking forward to continuing to serve you better.
FMX (M) SDN BHD
Lot 8, Jalan Sungai Kayu Ara 32/38,
Section 32, Berjaya Industrial Park,
40460 Shah Alam, Selangor, Malaysia.
General Line: +603-5740 8488
Fax: +603 5740 8836