For customer who needs to ship goods as urgently as possible, with the shortest lead time, irrespective of costs and customers, who need a fast service, but are also conscious of cost.
Contact our Customer Service at 1700-818-369 or email us at firstname.lastname@example.org
Want to register a coporate account? Kindly contact our sales Number: 019-666 4538 or email us at email@example.com
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WELCOME TO FMX!
Smooth, efficient supply chains are a must, but no longer enough to give you an edge. You need flexibility, connectivity and creativity to surpass the competition. You need a logistics partner that can transform the way your business runs.
What makes us special?
Over 500 dedicated employees, working in 5 regional clusters around the globe, deliver operational excellence.
Our extensive network of logistics hubs in strategic locations throughout Peninsular Malaysia, East Malaysia and Brunei, coupled with cutting edge technology have placed us at the forefront of the industry.
You are required to attach a set of packing list and invoice onto the parcel together with shipping label.
The Express and Airfreight rates proposed are based on actual weight of the goods or its volumetric weight, whichever is the higher. The calculation for volumetric weight is according to the following formula.
1. International Express service(s) :
Volumetric weight (kg) = Length (cm) x Width (cm) x Height (cm) / 5000
2. Domestic Express, Domestic Airfreight and/or International Airfreight service(s) :
Volumetric weight (kg) = Length (cm) x Width (cm) x Height (cm) / 6000
Different services will have difference timeline. You may refer to our FMX Services page for more details on respective service and timeline.
Unfortunately you are not allowed to make changes once it is tendered to FMX as the shipment may in transit on its way to receiver.
You may track your parcel using our track shipment page by key in FMX tracking number or customer’s reference number. We also provide tracking via web services (API).
There will additional surcharge for example reverse pick-up or outskirts area. For more information, please contact our sales personnel at firstname.lastname@example.org
FMX’s limited liability to any loss(es) or damage(s) is MYR200.00 or the value of the goods, whichever is lower. FMX’s liability is strictly limited to direct loss or damage only and not for any consequential and/or indirect loss(es).
Any claim(s) by the Customer for loss(es) or damage(s) shall be filed in writing within seven (7) working days from the date the loss(es) or damage(s) was discovered, failing which, it is deemed that the Customer will not proceed with the filing and FMX shall not be held liable whatsoever. For damage claim, the content and original packaging shall be made available to FMX within fourteen (14) days from the date of written notification in order for FMX to evaluate the damage.
As MBE’s courier partner back dated in years ago, MBE has forged a strong formidable partnership with FMX and there’s an undeniable great journey all along. We are grateful to have FMX as one of our listed courier partners where it provides not only consistently front-end customer support but also keep going back to MBE to look for improvement in various ways time to time. Let us thrive together to a greater height in the near future!
MBE Mail Boxes Etc.
We have been using Freight Mark Express for half a year, we are satisfied with the service provided. Not just the delivery service but also the customer support. Freight Mark Express tracking system make tracking parcel much easier and convenient, their tracking system recognise more than just tracking number and its updated almost real time. Keep up the good work.